WGC Transaction Problem

jamesaddiction · February 25th, 2008, 17:00

Hello there,

I recently ordered two WE1911 magazines and a bag of BBs from WGC Shop. The total came to $85.65 USD shipping included. I chose to pay bank-to-bank transfer. I completed the transaction and thought everything was good. Then I got an e-mail from them saying that I only paid $65.65. They said that my bank deducted $20 USD as a bank fee. However, I looked at my receipt and I already paid the bank fee.

WGC asked for more money and I told them no. I also e-mailed them a copy of my transaction receipt. I still have not received a reply from them. I can't talk to the people at the bank because they claim they are not responsible if anything goes wrong with the transaction.

I am pretty pissed off now because these two magazines are starting to cost me a lot of f@#$ing money. I would really appreciate some feedback on this issue:banghead:

Jugglez · February 25th, 2008, 17:06

The receiving bank usually charges the account holder $20 USD for international transfers, at least the banks I've dealt with in Asia anyway. WGC's payment policy says you have to cover all fees involved in the transfer.

So i guess until you pay them they're not gonna ship out your stuff.

Kokanee · February 25th, 2008, 17:22

pay via paypal, they accept it when I do orders from them.

jamesaddiction · February 25th, 2008, 17:28

Yeah I bought from redwolf using paypal, but they didn't have my mags in stock. I realize now that paypal is the way to go.

Quote:

Originally Posted by Kokanee

pay via paypal, they accept it when I do orders from them.

jamesaddiction · February 25th, 2008, 17:32

WGC is with HSBC. I am with TD. WGC said that MY bank deducted the money, not theirs. The issue is that I have already paid the handling fee. If there was an additional fee, I am sure the bank would have said something.

Quote:

Originally Posted by Jugglez

The receiving bank usually charges the account holder $20 USD for international transfers, at least the banks I've dealt with in Asia anyway. WGC's payment policy says you have to cover all fees involved in the transfer.

So i guess until you pay them they're not gonna ship out your stuff.

Jugglez · February 25th, 2008, 17:50

Your bank charges you a fee to send the transfer.

The receiving bank charges WGC a fee to receive the transfer into their account.

You have to pay both fees according to WGC payment policy.

You've only paid one.

jamesaddiction · February 25th, 2008, 17:56

Wow. No way I will be using wire service again. Considering that it takes 7 days to transfer money from a checking account to paypal, it is definitely worth the wait lol

I only used wire because it was faster.

Styrak · February 25th, 2008, 17:59

Quote:

Originally Posted by jamesaddiction

Wow. No way I will be using wire service again. Considering that it takes 7 days to transfer money from a checking account to paypal, it is definitely worth the wait lol

I only used wire because it was faster.

Buy from eHobby. Those mags would only cost you $25 SHIPPED each.

I find WGC and Redwolf to have much higher prices, and it's kind of a rip off.

ILLusion · February 25th, 2008, 23:06

You need to talk to your bank again and have them read to you the guidelines on sending international money wires.

Not only is there a bank fee charged to you by YOUR bank, but there is also an ACCEPTANCE fee by the receiving bank. The amount is unknown by your bank, and as a result, the receiving bank assumes that the amount that is sent by your home bank includes their fee.

IT IS *YOUR* RESPONSIBILITY to include the acceptance fee in to the final amount.

jamesaddiction · February 25th, 2008, 23:27

Yeah eHobby definitely has better deals. No more wire service for me. I hope that other people including newcomers read this thread and don't make the same mistake I did.

arman · February 25th, 2008, 23:50

are you talking bout EMT? ive vsed it a bunch of times for incountry and out of country never been charged extra.

Styrak · February 26th, 2008, 00:02

Quote:

Originally Posted by arman

are you talking bout EMT? ive vsed it a bunch of times for incountry and out of country never been charged extra.

No, he's not talking about EMT.

Azathoth · February 26th, 2008, 00:14

Avoid Bank to bank transfers (AKA TELEX). They are generally only really used in large commercial transaction in the 10's of thousands of dollars. Paypal of CC is the way to go. If there are disputes you can get your money back.

Keep all of your emails. If a retailers promises you a refund in an email but doesnt follow through. that's enough evidence to have a credit card payment reversed by the bank.

dodger_me · February 26th, 2008, 00:22

Anyone know if i can make a paypal account WITHOUT a credit card? like if i can just wire money into it from my scotia account? im looking at buying some things through wgc and redwolf.

Amos · February 26th, 2008, 00:23

Quote:

Originally Posted by dodger_me

Anyone know if i can make a paypal account WITHOUT a credit card? like if i can just wire money into it from my scotia account? im looking at buying some things through wgc and redwolf.

Aren't you underage?

Wait until you're 18, get an adult bank account, then you can link it.

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February 25th, 2008, 17:00	#1
jamesaddiction Trader rating Join Date: Apr 2007 Location: Toronto	WGC Transaction Problem Hello there, I recently ordered two WE1911 magazines and a bag of BBs from WGC Shop. The total came to $85.65 USD shipping included. I chose to pay bank-to-bank transfer. I completed the transaction and thought everything was good. Then I got an e-mail from them saying that I only paid $65.65. They said that my bank deducted $20 USD as a bank fee. However, I looked at my receipt and I already paid the bank fee. WGC asked for more money and I told them no. I also e-mailed them a copy of my transaction receipt. I still have not received a reply from them. I can't talk to the people at the bank because they claim they are not responsible if anything goes wrong with the transaction. I am pretty pissed off now because these two magazines are starting to cost me a lot of f@#$ing money. I would really appreciate some feedback on this issue:banghead:

February 25th, 2008, 17:06	#2
Jugglez Trader rating Join Date: Feb 2005 Location: Swimming in a pool of Xpresspost receipts.... Toronto - 400/401	The receiving bank usually charges the account holder $20 USD for international transfers, at least the banks I've dealt with in Asia anyway. WGC's payment policy says you have to cover all fees involved in the transfer. So i guess until you pay them they're not gonna ship out your stuff. __________________

February 25th, 2008, 17:50	#6
Jugglez Trader rating Join Date: Feb 2005 Location: Swimming in a pool of Xpresspost receipts.... Toronto - 400/401	Your bank charges you a fee to send the transfer. The receiving bank charges WGC a fee to receive the transfer into their account. You have to pay both fees according to WGC payment policy. You've only paid one. __________________

February 25th, 2008, 17:22	#3
Kokanee Ministry of Peace Trader rating Join Date: Mar 2002	pay via paypal, they accept it when I do orders from them.

February 25th, 2008, 17:56	#7
jamesaddiction Trader rating Join Date: Apr 2007 Location: Toronto	Wow. No way I will be using wire service again. Considering that it takes 7 days to transfer money from a checking account to paypal, it is definitely worth the wait lol I only used wire because it was faster.

February 25th, 2008, 23:06	#9
ILLusion GBB Whisperer Trader rating Join Date: Jun 2002 Location: Toronto	You need to talk to your bank again and have them read to you the guidelines on sending international money wires. Not only is there a bank fee charged to you by YOUR bank, but there is also an ACCEPTANCE fee by the receiving bank. The amount is unknown by your bank, and as a result, the receiving bank assumes that the amount that is sent by your home bank includes their fee. IT IS YOUR RESPONSIBILITY to include the acceptance fee in to the final amount. __________________ *Advanced Airsoft Armaments and Enhancements* Quick to the gun, sure of your grip. Quick to the threat, sure of your shot. Diligentia, Vis, Celeritas Accuracy, Power, Speed

February 25th, 2008, 23:27	#10
jamesaddiction Trader rating Join Date: Apr 2007 Location: Toronto	Yeah eHobby definitely has better deals. No more wire service for me. I hope that other people including newcomers read this thread and don't make the same mistake I did.

February 25th, 2008, 23:50	#11
arman Trader rating Join Date: Nov 2006 Location: Windsor, Ont.	are you talking bout EMT? ive vsed it a bunch of times for incountry and out of country never been charged extra. __________________ playing with my kid!

February 26th, 2008, 00:14	#13
Azathoth Trader rating Join Date: Feb 2008 Location: Red Deer	Avoid Bank to bank transfers (AKA TELEX). They are generally only really used in large commercial transaction in the 10's of thousands of dollars. Paypal of CC is the way to go. If there are disputes you can get your money back. Keep all of your emails. If a retailers promises you a refund in an email but doesnt follow through. that's enough evidence to have a credit card payment reversed by the bank.

WGC Transaction Problem

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