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Revolution Airsoft = Utterly Rediculous

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Old January 30th, 2014, 10:27   #46
kaiu
 
Join Date: Dec 2009
Location: Toronto, ON
I made two purchases in the past successfully without issue, it's mainly this Christmas sale, I'm getting terrible service with my items not even shipped yet... (40 days so far, Paypal allows up to 45 days so I'm gonna have to make my dispute tonight probably)

I recall them being a hobby store in Saskatoon when they first started with warehouses in Mississauga for the East coast as that was where my previous shipments came from.


*I honestly REALLY wished/hoped they could have fulfilled my order as I bought it because of the deal, but no response for a week, and their promise to ship it by Jan. 23 obviously hasn't happened.*


*EDIT: Filed my Paypal claim now, if after 3 weeks of communication (after waiting 3 weeks already) didn't resolve my issue, I doubt it will ever be resolved in a timely manner now. Hopefully should be approved since I screenshotted everything just in case.*

Sucks, could have spent my money elsewhere during the Christmas season, and will do so in the future now.

Last edited by kaiu; January 30th, 2014 at 11:43..
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Old February 3rd, 2014, 14:42   #47
kaiu
 
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My end result is I will never deal with this company again I guess...
At least don't trust their sales, because if they can't own up to it, they just put you on the backburner, and ignore you.
Could have spent the money on the zillion other deals going on during Christmas/Boxing week period.

6 weeks with the last 3 weeks communicating with them and being told it was being shipped out, and that promise being broken ended up with completely no communication with them afterwards.

My Paypal dispute limit was pretty much up, so I had to file one and submit my claim last week. Fifth day now, Revolution has cancelled the order.

Have not received a refund for almost $350, have not received a reply on their ticket system nor their Facebook.

Hopefully the Paypal claim goes through, will probably get my money in 2 weeks if it does... But basically my money is technically gonna be held hostage by Revolution Airsoft for 8-9 weeks? (OVER 2 MONTHS).

Buying in stock, in country should normally means you get it within a week. I can only guess it was supposed to be in stock as 4 weeks after not shipping it, they told me they just finished processing it and I will have a tracking number next day, which also did not surface after a week hence my Paypal dispute. (combined with 100% no longer responding, they did post on their Facebook during this time too!).

Last edited by kaiu; February 3rd, 2014 at 14:46..
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Old February 3rd, 2014, 14:50   #48
Ares
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I hope the administers of ASC are reading these posts and seriously consider revoking their retailer status.

Just my 2 cents.
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Old February 4th, 2014, 18:31   #49
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shocked they didn't comment on this post. you do a great job for a customer and you get a customer for life, but you do wrong by someone and you loose 10 customers. i really think it would be worth there time to comment on what happened.
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Old February 4th, 2014, 18:40   #50
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Harras their Facebook page. They usually respond quite fast to their facebook page.
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So you're saying we cannot engage in a hobby once we are older?

Children these days.
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Old February 5th, 2014, 08:53   #51
kaiu
 
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Harras their Facebook page. They usually respond quite fast to their facebook page.
I did post on their Facebook Wall unfortunately with no response. Also messaged them directly on Facebook and no answer.

As of right now the order is cancelled but no refund, and not even one response. Have to hope my Paypal Claim comes through soon.
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Old February 5th, 2014, 11:44   #52
medhatboy
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They keep sending me emails asking to review the pistol I got from them. I cant really do that seeing as I didn't notice till after I removed that gay orange tip that the gun was damaged. The rear sight has a dent on the left side like as if it was dropped and landed on the sight then painted to cover it, and the little tab on the slide locking lever/take down pin that locks it into the gun was snapped off so the pin can be removed no matter if the slide is all the way forward, back, or half way. And the gas system in it sucks, I cant get all the bb's out of the mag with one fill and that's even using a brand new propane tank.
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Old February 5th, 2014, 11:46   #53
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Originally Posted by medhatboy View Post
They keep sending me emails asking to review the pistol I got from them. I cant really do that seeing as I didn't notice till after I removed that gay orange tip that the gun was damaged. The rear sight has a dent on the left side like as if it was dropped and landed on the sight then painted to cover it, and the little tab on the slide locking lever/take down pin that locks it into the gun was snapped off so the pin can be removed no matter if the slide is all the way forward, back, or half way. And the gas system in it sucks, I cant get all the bb's out of the mag with one fill and that's even using a brand new propane tank.
I submitted a 4/5 Review on the VFC Mk.16. Since it wasn't a 5/5 it wasn't posted.
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Old February 5th, 2014, 12:18   #54
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either that revolution airsoft is changing its name or that it has died
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Old February 5th, 2014, 12:19   #55
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either that revolution airsoft is changing its name or that it has died
I thought that was coming after the christmas sell-off sales.
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Old February 5th, 2014, 12:26   #56
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Originally Posted by DrunkenTeddy View Post
I thought that was coming after the christmas sell-off sales.
well, haven't paid attention to that site after that, why look a low priced guns that are out of stock?
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Old February 5th, 2014, 12:27   #57
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Just posted on their facebook page asking about the website being down and the GoDaddy message. We'll see if they allow it to stay, answer it or delete it. I have a screen shot anyways.

I've also noticed that their banner add on ASC seems to no longer be coming up at the top left.
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Old February 5th, 2014, 12:43   #58
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It's obvious they have gone under, everyone should of suspected that during their 60% off sales during Christmas.

Hope those got their items and money back.
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Old February 5th, 2014, 15:48   #59
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Did anyone get their Polarstar? I wanted to buy one but someone beat me to it at 35%...
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Old February 5th, 2014, 16:12   #60
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Was tempted to grab the KWA MP9 but missed out.. on the bright side though I got an AI gas can for $15 and a NPAS valve for cheap!

A little off-topic but there seems to be an unhealthy trend of Canadian airsoft stores closing up recently. Wondering what's up...
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