Are you guys using these guns anytime soon? It's winter here where I am so it's not urgent to recieve them. It's nice to but I have patience to wait. Especially when I got the deal of a lifetime. It sucks that there wasn't good communication tho.

By "you" to whom are you referring?

If it makes you feel better I got my order (a KWA USP Match mag) Yesterday! :p I order on DEc 24th but they didn't ship until Jan 7th, so shipping shouldn't take long at all assuming that the will ship it soon. As for the folks defending Rev b/c they have low prices, and its the busy season or w/e, keep in mind that it's the 21st century and sending money electronically doesn't take any longer than it does to read and reply to an email. There's no excuse for the shit service the OP has been receiving.

Not only that he had to start legal proceedings to get it. Its great they agreed to give him some money back, but it only means something if they ACTUALLY give the money back, preferably without Paypal forcing them to.

I have dealt with Revolution before myself, and everything was fine. I have however heard a lot of reviews about "B" grade service from them. Not that they are a bad company, but things take longer, are not 100% smooth, and things of that nature. That just means they are not choice número uno. That being said, they do move a mass amount of volume, and have been pivotal in helping to drop Canadian airsoft prices. Add on top of that the rush of the holiday season, and you'll have your answer. Your likely a victim of disorganization, and/or mediocrity. I will say this, when they offer a reasonable reprieve after they make a mistake, you're still likely to get the same lack of celerity, as when you initially made the purchase. Just don't deal with then again, but posting an honest review is a good idea.

At least they offered to compensate you for being mislead by their product page. Happened to my friend with a "reputable" Canadian retailer. He just said you got a boxing day discount so no I won't do anything about it.

just FYI, as a customer you should research the product you are getting as well.
WE does not make WE m14 with wood. It's only simulated wood. WE SVD is offered in black polymer, wood, and wood with steel receiver.

Odd you should mention that. I had a customer using my range this week who had a WE M14 with a full real wood stock. Says he bought it like that.

The RA-Tech WE M14 can be purchased with the real wood stock.

Just got my 2 mags in the mail on the 9th. Got in on their WE Ak mags for 19$. My dealings with RA have been smooth. Sorry to hear your luck OP

I never said you can't have a wood stock on it. WE does NOT make authentic wood stock. You can fit a RA-Tech or a Real M14 stock on it.

WE wood stock

http://shop.ehobbyasia.com/we-m14-wo...l#.UtGmRXi9Kc0

I can't say for certain, but the price point strongly suggest that was a mislabelled WE one (should be RA-Tech). I check on WE's website and it fails to list the wood stock you mentioned.
Officially WE only offers Rifle, Magazine, Flash hider, and scope mount on the M14 series.

I struggle to comprehend the excuse that they are very busy. As they are an e-commerce only retailer one should expect & accept no less than a smooth electronic transaction. That's what they are supposed to do.

When you have a brick and mortar store as well as an online business there are more distractions. Ask any one of those type of retailers active on here and they will likely concurr it can be a challenge but their hasnt been one that ive dealt with over the years where I've had any issues. My problems have always been when ive dealt with these type of fly by night outfits that don't have a location you can drive to and complain face to face. It's so much easier for them to blow customers off when they can ignore your emails for days. If you really want customer service stick with those retailers who run a brick and mortar store as well as online business. Those type of businesses understand customer service. And before you flip out....YES...their are exceptions to this...I am well aware of some of the amazing online only retailers...but those are exceptions...at least that's been my experience over the years.

Oh...and I musta missed something in regards to moving a ton a of product...they never seem to have anything in stock.....

I'm surprised. My friends and I bought 5 guns during their Christmas sale.

It arrive in first week of January.