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Old January 29th, 2009, 19:58   #1
landwarrior
 
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Ehobby help!!

Hey Guys

Last night, I've ordered an accessory for my M4, and then ehobby sent me a email saying the following :

Dear Buyer,
Our eBay store is having technical issue at this moment, we are currently resolving with eBay. We will follow-up your order as soon as we are able to check our eBay records. Our eBay store should be back on business in this weekend.
We apologize for any inconvenience caused. Thank you very much."

I thought that their ebay store was already closed, and I order the product from their store at ehobbyasia.com. Has this happen to anyone??

Thanks
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Old January 29th, 2009, 20:05   #2
Drake
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Why does that worry you? You didn't order from their ebay store. They're just passing along info about their ebay store.

The "ebay store closed" thing was speculation, eHobby never said it was closed.

Now you know facts.
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Old January 29th, 2009, 20:10   #3
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sigh...now I have to wait until the weekend for my shipment to be shipped out
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Old January 29th, 2009, 20:18   #4
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Quote:
Originally Posted by landwarrior View Post
sigh...now I have to wait until the weekend for my shipment to be shipped out

Ask all the older members, before a shipment from U.S. to Canada within 2-3 days was impossible, it would of taken up to 2 weeks and you can even put the customs extra time!

So please dont complain about ehobby for waiting 2-3 days... its just nto right...
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Old January 29th, 2009, 20:22   #5
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You had to wait anyways since they're having Chinese Year celebrations so the PO is closed.
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Old January 29th, 2009, 20:29   #6
landwarrior
 
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I still dont get why they would let me know about their ebay problems...=S
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Old January 29th, 2009, 20:33   #7
Shirley
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Originally Posted by landwarrior View Post
I still dont get why they would let me know about their ebay problems...=S
Does it matter to you?
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Old January 29th, 2009, 20:33   #8
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I still dont get why they would let me know about their ebay problems...=S
why not? they have your email address. you're a customer. wouldn't you like to be informed of such things in case you wanted to order something from their ebay store?
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Old January 29th, 2009, 20:40   #9
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ebay records?? how is that related to their store?
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Old January 29th, 2009, 20:52   #10
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Originally Posted by landwarrior View Post
ebay records?? how is that related to their store?

they simply notified you, the customer, that their ebay store was experiencing technical problems. they know people look at items from their ebay store and online store to compare prices and find parts that might not be available on the other.


edit: they must have grouped all email accounts from online and ebay store together since you made an order, they just sent a blanket email to everyone's orders
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Old January 29th, 2009, 21:02   #11
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ah...soo guess my order will just be held up until the fix their ebay problem...
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Old January 29th, 2009, 21:11   #12
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ah...soo guess my order will just be held up until the fix their ebay problem...
probably not, but if they are having technical issues, it may extend to their online store but I can't say for certain
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Old January 29th, 2009, 21:16   #13
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anyone have any ideas what I should do?? email them?
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Old January 29th, 2009, 21:26   #14
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anyone have any ideas what I should do?? email them?
dude, it's been one day. just relax and take it easy. come next week when the chinese new year celebrations are over, business will probably resume as normal. even without the holidays a couple of days is not unheard of.
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Old January 29th, 2009, 21:27   #15
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The best thing to do would be to wait buddy... As other said, its the chiness new years...
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