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Old February 25th, 2008, 18:00   #1
jamesaddiction
 
Join Date: Apr 2007
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WGC Transaction Problem

Hello there,

I recently ordered two WE1911 magazines and a bag of BBs from WGC Shop. The total came to $85.65 USD shipping included. I chose to pay bank-to-bank transfer. I completed the transaction and thought everything was good. Then I got an e-mail from them saying that I only paid $65.65. They said that my bank deducted $20 USD as a bank fee. However, I looked at my receipt and I already paid the bank fee.

WGC asked for more money and I told them no. I also e-mailed them a copy of my transaction receipt. I still have not received a reply from them. I can't talk to the people at the bank because they claim they are not responsible if anything goes wrong with the transaction.

I am pretty pissed off now because these two magazines are starting to cost me a lot of f@#$ing money. I would really appreciate some feedback on this issue:banghead:
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Old February 25th, 2008, 18:06   #2
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The receiving bank usually charges the account holder $20 USD for international transfers, at least the banks I've dealt with in Asia anyway. WGC's payment policy says you have to cover all fees involved in the transfer.

So i guess until you pay them they're not gonna ship out your stuff.
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Old February 25th, 2008, 18:22   #3
Kokanee
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pay via paypal, they accept it when I do orders from them.
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Old February 25th, 2008, 18:28   #4
jamesaddiction
 
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Yeah I bought from redwolf using paypal, but they didn't have my mags in stock. I realize now that paypal is the way to go.

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Originally Posted by Kokanee View Post
pay via paypal, they accept it when I do orders from them.
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Old February 25th, 2008, 18:32   #5
jamesaddiction
 
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WGC is with HSBC. I am with TD. WGC said that MY bank deducted the money, not theirs. The issue is that I have already paid the handling fee. If there was an additional fee, I am sure the bank would have said something.


Quote:
Originally Posted by Jugglez View Post
The receiving bank usually charges the account holder $20 USD for international transfers, at least the banks I've dealt with in Asia anyway. WGC's payment policy says you have to cover all fees involved in the transfer.

So i guess until you pay them they're not gonna ship out your stuff.
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Old February 25th, 2008, 18:50   #6
Jugglez
 
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Your bank charges you a fee to send the transfer.

The receiving bank charges WGC a fee to receive the transfer into their account.

You have to pay both fees according to WGC payment policy.

You've only paid one.
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Old February 25th, 2008, 18:56   #7
jamesaddiction
 
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Wow. No way I will be using wire service again. Considering that it takes 7 days to transfer money from a checking account to paypal, it is definitely worth the wait lol

I only used wire because it was faster.
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Old February 25th, 2008, 18:59   #8
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Quote:
Originally Posted by jamesaddiction View Post
Wow. No way I will be using wire service again. Considering that it takes 7 days to transfer money from a checking account to paypal, it is definitely worth the wait lol

I only used wire because it was faster.
Buy from eHobby. Those mags would only cost you $25 SHIPPED each.

I find WGC and Redwolf to have much higher prices, and it's kind of a rip off.
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Old February 26th, 2008, 00:06   #9
ILLusion
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You need to talk to your bank again and have them read to you the guidelines on sending international money wires.

Not only is there a bank fee charged to you by YOUR bank, but there is also an ACCEPTANCE fee by the receiving bank. The amount is unknown by your bank, and as a result, the receiving bank assumes that the amount that is sent by your home bank includes their fee.

IT IS *YOUR* RESPONSIBILITY to include the acceptance fee in to the final amount.
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Old February 26th, 2008, 00:27   #10
jamesaddiction
 
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Yeah eHobby definitely has better deals. No more wire service for me. I hope that other people including newcomers read this thread and don't make the same mistake I did.
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Old February 26th, 2008, 00:50   #11
arman
 
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are you talking bout EMT? ive vsed it a bunch of times for incountry and out of country never been charged extra.
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Old February 26th, 2008, 01:02   #12
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are you talking bout EMT? ive vsed it a bunch of times for incountry and out of country never been charged extra.
No, he's not talking about EMT.
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Old February 26th, 2008, 01:14   #13
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Avoid Bank to bank transfers (AKA TELEX). They are generally only really used in large commercial transaction in the 10's of thousands of dollars. Paypal of CC is the way to go. If there are disputes you can get your money back.

Keep all of your emails. If a retailers promises you a refund in an email but doesnt follow through. that's enough evidence to have a credit card payment reversed by the bank.
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Old February 26th, 2008, 01:22   #14
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Anyone know if i can make a paypal account WITHOUT a credit card? like if i can just wire money into it from my scotia account? im looking at buying some things through wgc and redwolf.
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Old February 26th, 2008, 01:23   #15
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Quote:
Originally Posted by dodger_me View Post
Anyone know if i can make a paypal account WITHOUT a credit card? like if i can just wire money into it from my scotia account? im looking at buying some things through wgc and redwolf.
Aren't you underage?

Wait until you're 18, get an adult bank account, then you can link it.
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