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Old December 18th, 2005, 06:14   #16
jaymz1911
 
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Quote:
Originally Posted by 604DA9
Hey Guys it's Will from Specarms,

NO, Specarms is not closed.

Our website is down currently getting fixed by our web guy. We hope to have it brought up as soon as we can.

I do have to say that our customer service has been lacking a bit recently since there is only one Me doing 10 different jobs at once

I apologize for that. :cry:

Majority of Online Retailers are run by only one or two people. It's hard for me to stay in the office all day when I need to ship customer orders out and head out to UPS/Customs to clear things. I am always running around.


One important thing you have to realize is that I am an Online Retailer and not really a store front. My office is where I operate out of, but for local Greater Vancouver customers, I do allow people to visit since it is much easier and a lil more convenient for you guys. I have hours of operation posted, but I may not be in the office at those times.


If you cannot contact me via Phone, your best bet is to EMAIL me a day/time you want to come by, and also a contact number and I will call you back as soon as I can.

I can be reached at willwong@specarms.com

Feel free to contact me anytime, I'll try and help you out to the best of my abilities. I don't browse these forums much so toss me an email :grin:

Thank you all for your continuous support!
:tup: Glad to hear your doing ok Will.. :tup:
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