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Old February 29th, 2016, 08:25   #1
ToKyRaY
 
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Unhappy People help please.

Hello, I ordered form from the store surpulspontrouge, and they sent me the Chinese poor quality CADPAT. Although the photographs of the site, a good resolution can be seen that the Canadian Digital CADPAT good quality copies. We (me and my team cheated) what to do, tell me / help. on this photo, my Canadian Digital CADPAT high-quality copy left. All what store sent me right.

Last edited by ToKyRaY; February 29th, 2016 at 08:30..
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Old February 29th, 2016, 09:03   #2
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Call the store and negotiate a return / refund?
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Old February 29th, 2016, 12:20   #3
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Call the store and negotiate a return / refund?
Yup, that's all you can really do. Unless of course they clearly sent you a different product than advertised.
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Old February 29th, 2016, 13:32   #4
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Yeah if we can see an add saying the cadpat u order was intended to be surplus, issued or something to that effect u can get a refund or exchange.
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Old February 29th, 2016, 13:40   #5
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Photos on website look like stock photos, which will always show the brightest colours and pattern "match", actually when dealing with "surplus" is usually repo/knock off lower quality.

Unless you are buying brand new from the manufacture, never expect what you receive to look the same as on a surplus stores website, unless it is one of the very very few that are honest with their photos (like ArmyIssue).

Unfortunately all you can do it try to work it out with the store as they are not an ASC retailer so there is not assistance the staff can provide.
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Old February 29th, 2016, 14:30   #6
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Always had great customer service from Surplus Pont Rouge, just contact them.
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Old February 29th, 2016, 20:45   #7
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Call them a bit of a problem, I'm from Russia.
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Old February 29th, 2016, 23:12   #8
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They are a pretty legit business. If calling is not an option try emailing them.

If you are lucky enough they might possibly see your post on this forum.Some of their staff are seriously involved in the airsoft community around here, but i wouldn't take that for granted.
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Old February 29th, 2016, 23:23   #9
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Originally Posted by ToKyRaY View Post
Hate to say it, but that stuff on the right looks almost identical to some of the stuff I was issues and wear.......

Take a few pictures of the labels if you don't mind, I'm kind of curious now.
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Old February 29th, 2016, 23:49   #10
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I highly doubt your issued CADPAT had pink and yellow in it.
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Old February 29th, 2016, 23:54   #11
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Hate to say it, but that stuff on the right looks almost identical to some of the stuff I was issues and wear.......

Take a few pictures of the labels if you don't mind, I'm kind of curious now.
Same, my GEN2 surplused CADPAT looks a lot more like the stuff on the right.
The left BDU looks like a knock-off.
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Old March 1st, 2016, 15:48   #12
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I would say the stuff on the right looks like faded issue, the left looks like one of those off brand combat shirts. The color is good on them, but not quite legit looking. I'll snap a photo later if I have time.
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Old March 1st, 2016, 15:52   #13
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The uniform on the right could not be a more obvious knock-off. My surplus cadpat set looks nothing like that... even on the faded parts.The green is totally off. That is some Parklands-level shit right there.

Compare that shirt to this:

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Old March 1st, 2016, 16:27   #14
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Originally Posted by Desmodus View Post
The uniform on the right could not be a more obvious knock-off. My surplus cadpat set looks nothing like that... even on the faded parts.The green is totally off. That is some Parklands-level shit right there.
This

The left looks like faded CADPAT from some of the newer runs that fade super light, right looks like the same knockoff repro that I had YEARS ago.

Good luck finding surplus CADPAT BDUs anyways. The stuff we turn in is normally beyond faded, see thru and torn up since they wont accept anything but the worst for return, and even then they shred it all anyways.
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Old March 1st, 2016, 16:43   #15
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Would recommend getting RAP4 stuff. Their Cadpat is fairly decent for a repro.
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