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Old October 25th, 2005, 23:07   #1
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Atlantic Armory Server Problems

Some of you may have noticed that our site has been down on occasion during the past week. This was due to server problems that were out of our direct control. These problems have now been fixed and we hope not to have anymore "hiccups".

Unfortunately, due to these server problems, some of you who have outstanding orders may notice a delay in shipping. Please accept our deepest apologies for these delays as we value YOU, our customers. We are working night and day to ensure the best service possible under the circumstances.

Once again we apologize for the delay for your orders and look forward to seeing you all again soon. Thank you.

Atlantic Armory Sales Team
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Old October 25th, 2005, 23:27   #2
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Ah yes, well thanks for the update. I was hoping to hear some good news in regards to my Tokyo Marui G36C which was ordered and paid for August 15th.
I'm hoping it was shipped without problem this time?
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Old October 25th, 2005, 23:31   #3
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Yes it is also good to hear about my order. I waas in contact with Cory today and realized the problem. I don't mind the delay because the season is over, But still eould like to get the gun asap. I hope to see you next season and thank you in person for the help with my gun.
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Old October 25th, 2005, 23:35   #4
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I was talking to Cory yesterday about both your guns. They are still on their way...but with a slight delay.
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Old October 25th, 2005, 23:36   #5
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ah, well delays aren't exactly new to this saga.
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Old October 27th, 2005, 20:04   #6
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Gun recieved, thanks!
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Old October 27th, 2005, 20:12   #7
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Thanks adam I hope you enjoy your gun and i am very very sorry on the wait for your gun if there is anything i can do or help please let me know.

CoryRusk
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Old October 27th, 2005, 20:20   #8
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Lokes, I was talking to Cory today, your gun is in, and it was FedEXed to you tonight. Tou should receive sometime early next week. Email Cory at sales@atlanticarmory.com and he will send you a tracking number. Also man, you have to understand, Cory has to wait until his products come into the country before he can give you an exact ETA on when the guns will arrive, and it is not a speedy process. If you want to change that, then pursue a career with Canada Post, or a courier company, or just be paitient like everyone else and wait.
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Old October 27th, 2005, 21:20   #9
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A promise is a promise.
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Old October 27th, 2005, 23:20   #10
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This sounds like classic episode of poor customer support/ service. Lying will get you nowhere. Ever hear of little thing known as business ethics? This sickens me.

You are probably thinking to yourself that this is none of my business. It is not only my business, but the canadian airsoft communitie's too.

A reputable airsoft company? Im sorry, not in my books. Go lie somewhere else please.

Have a good one.
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Old October 30th, 2005, 14:53   #11
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Well I've finally had some brief contact with AA outside of the forum and it looked like things may be clearing up. Although I was promised a tracking number on Friday since it was supposed to have been shipped, I'm still waiting.
I have Monday off so I'm hoping the timeline holds true and it arrives according to FedEx' normal schedule.
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Old October 31st, 2005, 17:40   #12
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Well shipment was recieved today finally but it doesn't seem like all of our terms were met.

Flabeo did you ever get yours?
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Old October 31st, 2005, 17:47   #13
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What were the terms? Other than receiving you gun?
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Old October 31st, 2005, 18:18   #14
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no worries, it's on its way.
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Old November 1st, 2005, 10:30   #15
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Glad to see this is resolved.
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