Airsoft Canada
http://triggerairsoft.com/shop/

Go Back   Airsoft Canada > General > General
Home Forums Register Gallery FAQ Calendar
Retailers Community News/Info International Retailers IRC Today's Posts

G&G - awesome customer service!

:

General

Reply
 
Thread Tools Search this Thread
Old May 20th, 2015, 22:36   #1
danhay
 
Join Date: Jun 2011
Location: Calgary, AB
G&G - awesome customer service!

I contacted G&G's support email last Thursday to order a few spare parts for my GK5C. They responded to my email within the hour and after trading several more messages the parts were ordered and paid for via PayPal.

The parts arrived this morning from Taiwan.

I just wanted to pass on that the nice people at G&G are a joy to deal with and the level of service they provide is absolutely excellent. I am extremely impressed which is why I'm posting this message as I feel that their attention to customer service should be trumpeted to all!

Thanks G&G!
danhay is online now   Reply With Quote
Old May 20th, 2015, 22:47   #2
Chromey
Whiny Attention Whore
 
Chromey's Avatar
 
Join Date: Jul 2013
Location: Acton, On
I have ordered parts in the past from g&g, great customer service, fast shipping to.
__________________
B.A. Level 3 Cert.
Chromey is offline   Reply With Quote
Old May 22nd, 2015, 16:52   #3
BuckarooJesus
 
Join Date: Jan 2012
Location: PEI
Agreed, whenever I email their customer service I usually get a reply within the following 45 minutes.

On this topic, where did you order from, where was it shipped from and how much time between order and pickup? thanks brah
BuckarooJesus is offline   Reply With Quote
Old May 22nd, 2015, 18:56   #4
lurkingknight
 
Join Date: Jul 2011
Location: Ottawa
good ole amo.
__________________
I futz with V2s, V3s and V6s. I could be wrong... but probably, most likely not, as far as I know.
lurkingknight is offline   Reply With Quote
Old May 22nd, 2015, 19:49   #5
Styrak
 
Styrak's Avatar
 
Join Date: Jan 2007
Location: Saskatoon, SK
Send a message via MSN to Styrak
Yup, sounds like standard service from G&G.
__________________

Airsoft Sales and Repair/Upgrade Services
Styrak is offline   Reply With Quote
Old May 23rd, 2015, 21:12   #6
lurkingknight
 
Join Date: Jul 2011
Location: Ottawa
Direct from g&g would be from taiwan 2-4 weeks by standard post.. 5 business days or so by ems post. They take paypal. They have contact info on their website.
__________________
I futz with V2s, V3s and V6s. I could be wrong... but probably, most likely not, as far as I know.
lurkingknight is offline   Reply With Quote
Old May 27th, 2015, 18:27   #7
danhay
 
Join Date: Jun 2011
Location: Calgary, AB
Quote:
Originally Posted by BuckarooJesus View Post
On this topic, where did you order from, where was it shipped from and how much time between order and pickup?
I ordered direct from G&G's support department (all contact via email). To make a long story short, I sent my first email inquiry on a Thursday evening and I had parts in hand on the following Wednesday evening (total time to completion was less than 6 days). I received the parts in the mail as Taiwan is a little to far from my locale (Calgary) for a pickup.

I forgot to mention that I paid for the parts + shipping via PayPal.
danhay is online now   Reply With Quote
ReplyTop


Go Back   Airsoft Canada > General > General

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Airsoft Canada
http://triggerairsoft.com/shop/

All times are GMT -4. The time now is 22:52.


Powered by vBulletin® Version 3.8.10
Copyright ©2000 - 2017, vBulletin Solutions, Inc.