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Is hero outdoors legit?

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Old February 5th, 2014, 08:04   #31
Reignman
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Originally Posted by Aries47 View Post
Is hero outdoors (http://herooutdoors.com/) a reliable and real retailer? I find it suspicious that they have such a wide selection, and they do not seem to say whether an item is in stock or not.
LOL..Hero Outdoors is a fantastic store. Viperfish has turned that place upside down getting in tons of stuff. Very competitive prices and everything condor you could imagine. I make a point of sending some of our new guys to Graham to get them geared up with the essentials.

Not only are they a huge pillar in the airsoft community, they are a great supporter of local events like Nighfall! Thanks to Hero Outdoors and Graham they donated a whole whack of prizes for Nightfall 2 for people to enjoy.

Force Recon is very glad to have them back this year as a sponsor as well!
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Do you really think all 322 spots will sell out in a single day
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Old February 5th, 2014, 09:00   #32
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Hero Outdoor is good stuff! All kinds of cool items available in the store.

Make sure to pay them a visit if you're ever in the Oshawa area.
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Old February 13th, 2014, 07:17   #33
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They have really made a huge commitment to the Airsoft community over the last year. They are just finishing a reno and have gone from approximately 2 display cases to 12 if I remember correctly. So much candy it's unreal. Add to that the price matching and the place will drain your wallet faster than 2 ex-wives.
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Old February 14th, 2014, 20:09   #34
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Add to that the price matching...
Wait, wut?

I gotta go see Jeff again, soonest!
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Old February 18th, 2014, 22:58   #35
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Heros

Wicked store lots of inventory ,great selection and awesome service as stated buy others the place will empty your wallet .Words of wisdom leave your credit cards home lol . But honestly my son and myself went down on Sat for a few needed supplies and ended up leaving with a pair of Gbb s and about a grand lighter. My wife informed the pair of us that Heros is off limits with out an escort from now on . Also Shops been there along time i bought a lot of paintball gear there almost 20 years ago and never had a bad experience

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Old February 18th, 2014, 23:19   #36
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Yeah, they're great. I bought a charger and lipo off of them and I got a personal phone call with a nice little chat about the TM build I'm working on at the moment... plus got to cause a little jealousy with my 45 minute winter season out here.

All in all they're straight up legit and awesome.
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Old February 19th, 2014, 00:43   #37
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Our group has bought cam nets from them for our army trucks . They seem to be the only surplus store in Ontario with NOS cam nets !
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Old May 29th, 2014, 00:17   #38
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Hero Outdoors is probably the most legit retailer. Excellent +++ customer service. You're absolutely right that their website does not list whether an item is in stock or not, but don't be afraid to purchase anything off their website. I go to the store 1-2 x bi-weekly and believe me they almost always have what you need. They have a few storage warehouses in the GTA as well whether they store their stock so if they do not have it at their store, they can get it from their storage warehouse or will order it in for you as soon as possible with no added cost to you. They do not fool around. They do not try to cheat you in any way. Their products are legit. No foul play. They do not believe in selling cheap Chinese replicas. Their products are either original or they do not carry it. My personal recommendation would be to go check out the store in person. You will never purchase from any other retailer again. I'm treated like family. Make sure to meet Graham, Keith, Jeff, and Jeremy. Graham and Jeremy will spend hours helping you make a better choice. They will help you with anything! They are extremely knowledgeable, down to earth, hilarious and extremely friendly. Just go there and say "Sunny" sent you!
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Old June 8th, 2014, 19:53   #39
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Last year I was looking for a particular piece of kit for Op SF in GA. I couldn't find it anywhere in or out of Canada. I even called the manufacturer and they didn't have it. Hero had it and shipped it within a day or two. I highly recommend them!
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Old July 14th, 2014, 17:45   #40
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I'd like to say that these guys are awesome! They where able to order in a VFC M16A3 for me at A awesome price, and the customer service was top notch, I highy recommed this guys for anything.
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Old July 14th, 2014, 17:52   #41
DrunkenTeddy
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Their online stock is not always up to date, but they will call you and find a way to make it right, I've made 5 orders from them so far, two times they were out of what I wanted but offered me an alternative that was better for the same price or cheaper in one case. Got a HSGI chest rig from them at a crazy deal and love it. Friendly staff, and extremely fair. I'd recommend them as one of the top 5 airsoft retailers in Canada.
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Old August 11th, 2014, 00:21   #42
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I've placed a couple of orders from them in the past few months, and every single time has been a fantastic experience. The shipping time is incredible (ordered a bunch of stuff at 2 am Sunday morning after too many beers, got the Canada Post tracking number by 11 am on Monday, and arrived Tuesday at 11 am!!). After 2 online orders, I actually decided to drive 2 hours to the store to check it out. Very friendly and knowledgeable guys. (I was looking for some mags, and they didn't have any in stock. I bought a bunch of other stuff, and left. As I was pulling out of the lot, one of the guys chased my car down with a box in his hand --he had gone and found some more for me!).

10/10, will continue to shop there often.
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Old August 11th, 2014, 10:05   #43
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Just placed an online order last night with them for two Tenergy 11.1v Lipo.

Hope they have it in stock D:
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Old August 11th, 2014, 13:53   #44
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My only complaint would be a visit I made to the store last year when I was picking up some stuff for paintball. When asked what it was for the guy proceeded to tell me that "Paintball is for gays".
Seriously, who in their right mind thinks that is an ok thing to say to a customer?!
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Old August 11th, 2014, 14:06   #45
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Quote:
Originally Posted by BioRage View Post
Just placed an online order last night with them for two Tenergy 11.1v Lipo.

Hope they have it in stock D:
Well that was fast, shipped out already, ordered yesterday. Will follow up when I get them.

Quote:
Originally Posted by chaz View Post
My only complaint would be a visit I made to the store last year when I was picking up some stuff for paintball. When asked what it was for the guy proceeded to tell me that "Paintball is for gays".
Seriously, who in their right mind thinks that is an ok thing to say to a customer?!
Lol, that's funny. They also sell paintball stuff, so maybe he meant it as a joke, and you took it in the negative manner.
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