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Old February 10th, 2011, 00:33   #1
BoB
AV Suspended due to trade dispute
 
Join Date: Apr 2003
Location: Waterloo, Ontario
Angry Ratech problems!

I recently purchased a whackload of parts and magazines from RATECH..well like a few weeks ago now.

Since the day I made the payment, I have not received one email from them. And Iv made numerous attempts at contacting them.

Has anyone else had problems with them, or are they all just on holidays right now.
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Old February 10th, 2011, 00:49   #2
ken855
 
Join Date: Sep 2006
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I orderes some stuff like last week (wed? can't remember) and I got an Email from them sayiing it's shipped w/ tracking number.
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Old February 10th, 2011, 02:27   #3
Cobrajr122
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They are going through holidays currently and for the past week or so.
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Old February 12th, 2011, 03:52   #4
-=]MH[=-RaiDen
 
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Location: *Sigh*... back in gaijin-land...
Chinese new year...
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Old February 12th, 2011, 12:54   #5
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Yeah I had the same probs with WGC. Turns out they were shut down a couple days for the new year.
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Old February 12th, 2011, 14:06   #6
Ross
 
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they're probably backed up with orders.
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Old February 12th, 2011, 14:36   #7
BoB
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Yeah id say. Its been 2 weeks. How long does the chinese new year usually last?
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Old February 12th, 2011, 14:41   #8
Eeyore
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Some companiesd only restart on the 14th. Suggest you resend email then
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Old February 12th, 2011, 15:06   #9
Thenooblord
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I just yesterday was talking to Erica from RAtech on MSN about an RAtech bolt catch and she said it would be shipped within a few days, so I dont think they're on holiday
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Old February 12th, 2011, 15:36   #10
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Yeah id say. Its been 2 weeks. How long does the chinese new year usually last?
I believe it's like 8-10 days of holidays or something but festivities last like 15 days.

So yeah if they did it "properly" they should have gotten back to work already on Friday or getting back to work on Monday.
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Old February 14th, 2011, 16:57   #11
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I sent them an email a month ago and they just replied yesterday. They mentioned they've been really busy since chinese new years.
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