Had the same problem few months ago with a Serpa holster I had ordered from the US.
Package never made it here (nor any letter from CBSA), and the "International item arrived in Canada and will be reviewed by Customs" was there up until last month, and now when I enter the tracking number it gives me a message "Please call Customer Service at 1 888 550-6333 for assistance with this item", but as stated CP will only answer to the sender.
I ended up getting a refund and seller said they lost/misplaced the item, and is still waiting for them.
Now the most recent issue I'm having with Canada Post is a pair of gloves I shipped out to Ontario on Dec 30 (via Expedited), which was estimated to get there on Jan 7, but up to now the only info on Canada post tracking system is that the item was accepted at the Post Office in Edmonton, so called them up, and they said they will investigate and get back to me in 5 business day.
"Certainly there is no hunting like the hunting of man, and those who have hunted armed men long enough and like it, never really care for anything else thereafter."
- Ernest Hemingway
Last edited by Dao; January 15th, 2009 at 02:49..