More importantly, the site hasn't been updated since August and the DVDs you ordered were an "END OF SUMMER 08" special deal, with a WARNING: This super-special-offer will end soon! notice below it.
Might wanna register to check their forums, maybe there's more recent activity there (and insight on your order, like the guy being away for the Christmas Holidays), but at first glance the site looks like its on autopilot.
Considered all of that and did look around the website. When the auto checkout worked I thought all was good. As it turns out it is ALL good, the DVDs showed up in the mail today
. I am used to having better communication. This story has a happy ending, unlike others that have started out in a similar fashion.
Thanks for the support y'all.