Originally Posted by pawscal
Mopic get a blackberry man, that way whereever you are you can respond to emails ans let customers know whats going on. Lack of comms is the #1 worst thing for a retailer in my books.
Even most regular cell phones now have the ability to go on the web; he could at least get on ASC or his own website and post a quick "I'll be out of town til Friday" not or something.
Worst case, SMS someone (you can send to an email address) and have them post notice.
I think what's getting most peoples' goat is the perceived lack of effort.