Originally Posted by bleaches
guess what! they told me the EXACT same thing. "hkpost sometimes tears the number by accident and does not update us with current one." lol...i did close the dispute hoping within 2 days they will give me a tracking number though. if that doesnt work out then ill file a dispute again..
You can't file a dispute more than once. If you closed it, it's done.
You shouldn't have closed it.