For my last 3 orders from them I've had to start a Paypal dispute before they even SHIPPED my orders. My orders got shipped and I got a tracking number within a few hours. Strange how that works. You might want to try that.
Next time I order from them (If I ever order from them again, which is questionable), I'm thinking about just starting a dispute right after I order, since it saves time (1 to 2 weeks of waiting with nothing happening).
Airsoft Sales and Repair/Upgrade Services