Pre-order = crap shoot
When you put money down on something that is not in country and ready to ship.. with full knowledge that CBSA can seize anything at any time. You aknowledge that your money may be lost.
You choose to give your money to someone who is willing to take the risk of ATTEMPTING to get restricted items in country. It is unreasonable to expect that person to also accept the financial risk, that is your part of the deal.
If this is not acceptable to you DON'T DO IT... The worst case scenario in all pre-order situations is.. you loose your money and get nothing. The best case is you get what you paid for.
Hounding someone who gambled with your money.. when you were a willing participant in the enterprise it tantamount to harrassment.. you Gambled you lost, move on.
Granted... in this case there may be evidence of Shenanigans... your remedy is legal.. clearly all the hue and cry is proving fruitless.. go to court.
CAPS Range Officer
Toronto Downtown Age Verifier
If the tongue could cut as the sword does, the dead would be infinite