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Old July 13th, 2008, 10:34   #4
Ministry of Peace
Kokanee's Avatar
Join Date: Mar 2002
Location: Spruce Grove, AB
I've had very very mixed results when it comes to dealing with EB via email. I tried to get a group order going for their TAD gear replica jackets. Emails were regularly ignored, and when they were returned one person would tell me one thing, then I would get a completely different story from another sales rep.

I have never had a problem with EB when it comes to just doing a straight order, but they seriously need to get their act together when it comes to customer service if they want to play with the big boys in the airsoft retailing scene.
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