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Old May 14th, 2008, 09:48   #44
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Join Date: Aug 2003
Location: Montreal
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It may not be standard policy for online retailers to refund the shipping cost also but there are retailers that do it. I placed an order with Optactical and they had mistakenly sent a wrong item that was priced at $35 USD. They told me to keep it and the right one will be sent out right away at no additional cost to me. Needless to say, I'm still a loyal customer to them.

Vlad seems to be a great guy when I went to see him about some ACU. Unfortunately for me, he did not have any in stock that day. Worse still, on the way back, some flying garbage on the highway hit my Jeep which required hundreds of dollars of repair plus the cost of towing.

The thing that frustrated me more was that I assumed the ACU were in stock when you put them up in a sales thread. So, if anyone is planning to drop by in person, better to call first to see if it's really in stock. Sorry to say, I ordered my set from another online retailer after that night.
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