If I was blatantly going out of my way to diss 007 in random, unrelated threads, then I would understand the 'being impolite' part. That would be just rude. I only mention it when someone else who's obviously having a similar experience asks what's up because they're not receiving any replies from him either. By posts on this forum since mid November, it's been a pretty common question, as it doesn't seem he's replying to anyone other than his regular customers. I'm just sharing my experience with those who ask about the subject.
In this case, the OP is a repeat customer, and Ken has one of his guns for repair, and is not replying. You guys can praise the dude all you want, but to me, not replying to customers, ESPECIALLY when you've got an item that belongs to them is what's rude.