Originally Posted by The Saint
Because then said people won't get the satisfaction of complaining about it afterwards.
well ya, cause the service is so good they have nothing to complain about in the first place...
you know, im all for family and stuff, its great. but i would think he has a moral obligation to the community and what not. that being said, if its too stressful, hire some extra hands, or make your order system more efficient. if its stressful to the point where he can't handle the influx of orders, then logic and business skills would dictate that he should hire more people to help him deal with the email answering and the ordering and such. thats what i would do if i had a successful business as he does.