Negative feedback should be left if you had a negative experience: it's completely subjective. It's up to other people to not be complete morons and read the feedback and decide for themselves.
But I still think it's crappy to receive stuff that smells like smoke.
I've bought stuff from smokers before, had a BDU shirt modded by Morb (who mentioned he smokes), the problem of smelly gear has never come up. My shirt came back from Morb's smelling just as nice as when it left my house (I strongly suspect because he isn't an ass and treats other peoples' things with respect).
The point is you shouldn't have to "try and fix" something that's supposed to be new. If I sent someone something smeared with dogshit, it would come out easily in the wash, but that doesn't make it okay.