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Old December 11th, 2007, 23:03   #23
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Join Date: Sep 2004
Location: Ottawa. Ontario
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Originally Posted by Tankdude View Post
Keep basic stuff in stock like pistons and gears. I like a store/website that when I need a replacement part asap they will have it in stock.

It cost money to keep a large inventory, but it is worth it.

Give a 5% discount to preorders or something cause they don't cost you anything to store.

Be honest.
Don't price gouge.
Treat return customers well.
Free shipping over a certain amount is always nice.

I have been in the customer service business for many years. So I wouldnt worry to much about customer relations. As for now, this thread is more about how much the average player spends per year.
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