Originally Posted by Styrak
WTF? Why the hell would they yell at you? Seems like a bad way of making you not come back and actually BUY something from them.
I don't know may be that guy had bad day? But believe me Hong Kong is like that sometimes, depending on area/situation customer service in Hong Kong is below average, except of course fancy place/restaurant/mall/hotel and etc...
Just cultural thing. When city is 24/7 hours and people being impatience and etc... (includes kids, I had 7 year old kid say shit behind my back, I turn around and... that's different story). its part of a daily life in Hong Kong, I was glad when I return to Canada.
Word of Advise, be firm when you're there not too soft and not too hard :P