I certainly don't blame Mark for the broken magazine. Shit happens, and I understand that. However, had he filled out the order correctly, I would have had the extra magazine I ordered, and the gun would at least be useable, rather than just a pretty paperweight.
All I expect from him is that he make things right by replacing the broken mag, and send me the extra that I paid for and didn't receive. If he ever answers his emails, that is...