Originally Posted by attack-beaver
ken is the MOST stand guy i've EVER dealt with.
thing is with ken he really cant keep anything in stock. because what ever gets ordered as either been paid for or has been claimed for before the order is sent out. but there is a wait time.
i ordered back in early April and if ken was not the most amazing/understanding guy around i wouldn't have had a pistol for the JOC 24 hour game. i tolded him another small time dealer in calgary had the KSC USP .45 in stock and that i would like to get my money back to go pick it up so what does ken do? ask me for the other guys number so he can call him and explain what was going on and that he would deliver the funds for my gun to him personally so i could pick it up later the same day.
to me thats THE definition of customer service.
Yep, Ken is the kind of guy who is doing what he is doing for us, the airsoft community, not for himself.