I've generally didn't have any issues with ordering from him except when it comes to ordering out-of-stock guns which can take weeks up to months. Maybe I'm just an impatient guy but aren't we all? I kept on emailing him but 1 out of 3 messages got replied back to. I asked him about this and he told me his junk mail picks up a lot of the emails that he recieves. Junk or not, he never checks his junk email. But overall, my guns came in under 2 months as Mark had stated when I first made the purchase.