Originally Posted by Red Tiger
If they paid their order with visa ! Good for them !
After one month or 30 days : they have an option it's called a payment reversal.
It's a kind of consumer protection if after 30 days they didn't received they good, the credit card company will take back the money from the dealer and give it back to you !
You have to call your visa contact, and make the claim..
ya i know I was just pointing out shity customer service from evike.