No, the common answer to "Where to buy AEG" is as follow:
"Read the FAQ, use the search function, there are retailers list along the top, and get yourself age-verified to have access to the classified section for some cheaper deals."
If your friends are that old and still didn't bother to read up things on their own before asking a generic question that's been covered in the FAQ, then there's the reason for getting flamed. It has nothing to do with whether they are age-verified.
If an age-verified member asks the same question, they too would get flamed for not reading.
Lastly, on top of emails, have you bothered to show up to a game? Or at least inquire in the game section whether an age verifier will be attending the game.