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Old February 21st, 2006, 09:51   #42
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Join Date: Sep 2005
Location: Kitchener, Ontario
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That does not excuse the lack of communication he had with his customers. If he is having trouble getting something that he owes someone, he should refund their money and say, "Sorry, I can't get that item right now." or he should say, "I am having difficulty getting that item, but I will keep you updated with my progress." It really is that simple.
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