It could be customs, it could be bs.
It could also be a problem with the shipping company.
Could be that they didn't have it in stock and had to order it.
Could be they didn't want to charge you a ton for shipping so they sent it the cheapest (also the slowest and untrackable).
Could be their supplier hasn't made it yet. (trust me I know about this one)
Customs can be a total pain in the butt.
The key point is that you are getting the products you ordered. It's a pain to wait especially when you expect it by a certain day.
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