This sounds like classic episode of poor customer support/ service. Lying will get you nowhere. Ever hear of little thing known as business ethics? This sickens me.
You are probably thinking to yourself that this is none of my business. It is not only my business, but the canadian airsoft communitie's too.
A reputable airsoft company? Im sorry, not in my books. Go lie somewhere else please.
Have a good one.
G&P M16A2 M203