Sorry to hear that the Smith OTW goggles that you received from us are not fitting you correctly. Please email us with the order number as well as a picture of the product box, we can double check that you did not receive the wrong goggles by accident. You can email us at firstname.lastname@example.org
Please contact us before you attempt to modify the goggles as doing this will void the warranty. We look forward to helping you resolve this issue.