I am not able to track packages from Hong Kong for at least a month now, Canadapost website and the android app both say "Tracking by Canada Post is not a feature for this product." Usually tracking starts working as soon as the package arrives in Canada, but now even for those that already have been delivered tracking doesn't work. Can't find the answer anywhere, tried calling their customer service, they were less than helpful, they didn't even want to accept they have an issue.
I know occasionally, tracking doesn't work but not like now. Does anyone know what is going on or is it just me? Packages within Canada/US I can track fine.