To their defense: Video is poor representation of noncalling of hits. With the amount of gear on, it can be hard/impossible to feel hits, and in a firefight, harder still to hear the hits.
This is the #1 reason I don't advocate plates or plate carriers in game.
So much of this shit happens it isn't funny.
Ár skal rísa, sá er annars vill
fé eða fjör hafa. Sjaldan liggjandi úlfur
lær um getur né sofandi maður sigur.