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Old May 4th, 2013, 08:43   #1
Mamouth's Avatar
Join Date: Jun 2011
Location: MTL
Ebairsoft not very proffessional, Warning

I had order a lot of things recently, in many shops (airsoft park with one of the best customers service i ever had in airsoft, from toronto airsoft very nice too) but one shop don't ship me one items on my orders; 1 x Wii Gas Charger $27.50.

It's not a big deal, but in fact what is the most irritating is that kind of word from them:

My mail;

2013/4/7 "Hi, I never received my order for 1 x Wii Gas Charger $27.50 since 2 MONTHS... What's is going on ?? I would like you to do something to correct the situation i'm not satisfied about this issue ! Regards Mamouth"

Ebairsoft: "The item has sent out.

Destination - Canada
The item (RC265854012HK) left Hong Kong for its destination on 23-Feb-2013"

We are 04 of MAY !!!!
And they don't wan't to fix anything after 6 mails, nice customers service !

Hi, i'm not here to get it fix, because my issue is about 27,50 dollars, but still it's not very good to lose a client this way.
They are not professionnal, at all, the less was to refund the missing product.

I just want to warning others customers that this shop is not reliable.
Choose another shop if you can.

Thank you for reading my desapointment, and sorry for my bad english.

Mamouth is offline   Reply With Quote