We do have age verifiers quit without telling us, move, have babies and drop airsoft for awhile, take long vacations, get caught up in work, make the odd mistake when posting info, etc.
We also don't have verifiers on every square inch of the map, and they aren't responsible for driving the distance, and/or making time; you are. Luckily there are active verifiers at many shops around Canada, so Jump in your car and head on down to your nearest major center. Also large events usually have a couple wandering around; you can try that to.
They are updating the system all the time, and it works well; has for several years in fact. Like everything, mistakes are made and patience is a virtue.
If you've met with an age verifier already, and something happened with your info, then I can see your frustration. I would have done as suggested and posted when, who, where, etc so it can be looked into by staff. If it is a matter of your local AV'er not having the time for you, well then too bad. Move onto your next closest or available rep and offer to meet the Whenever and wherever it's convenient for them. We have lives; and our friends, families, jobs, pets, living spaces, finances, etc will always take precedence, as we don't get paid.
Speaking of pay, did you pay for this service? No? Hmm, thankfully it's provided for free from the wonderful individuals here at ASC. Please forgive our customer service department if they're less inclined to take your insults seriously, and expect you to act your age.
Did you make another post earlier to an alternate AV rep, or to ASC querying on the time it has taken? A year seems a long time to wait. Or did you wait a long time with no result, and instead of looking into it decided to fly off the handle?
Thanks you for your patience and understanding, and welcome to ASC.
WE'RE RECRUITING MORE AGE VERIFIERS FOR MORE REGIONS OF CANADA! INTERESTED? CHECK OUT OUR THREAD HERE!
BC & YUKON MASTER AV REPRESENTITIVE