My biggest issue, like many others, is the total lack of after sales service & support. I operate an AEG service shop and I can't tell you how many pissed off customers I have because I can't get parts from ARES or the Canadian distributor. Last ARES client I had came in with a Tavor missing the full auto actuator parts. Three small pieces. Took a three weeks of hounding the Canadian distributor for them to find out ARES wasn't even replying to him. ARES has lost a dozen customers easy that have come into my shop for repairs and I have not been able to secure the required parts. I'm at the point of refusing them in the shop just because of lack of support. It's like ARES doesn't give a shit about past customers, they just want you to buy a new gun.
ASC Age Verifier for Red Deer & Area Alberta