I had a ARES MK. 43 which had a polycarbonate mechbox shell, which broke. When it worked it was a fun gun to shoot, but the mechbox shell was poorly designed and the airseal between the cylinder head and cylinder, loading nozzle was non-existent.
I contacted Phil at zshot, and I was told it would take 6-8 weeks for a new mechbox shell to be shipped to zshot from Ares, then additional time to me. I waited from June until last week for zshot to receive the part I needed, then I got fed up, sold the broken MK. 43 and ordered a Realsword Type 56-2. As far as I'm concerned, I'm never buying another ares product, but I will definitely continue to deal with zshot if I need to order parts, Phil responded very fast (usually same or next day) and was honest with what was going on.
Every word ever written will fall short, of it's intent
Even sung, or spoke, or screamed, they will betray what they had meant.