"I did open the zip locks to test each weight of BB I purchased."
So, this fellow bought more than one bag, and after realizing they didn't fit, still opened all/both bags to test their weight?
I'm not sure what I'd do, as I've never been in retail.....probably for good reason.....the urge to fire off a strongly worded reply would be too much to bear.
The Shepherd always finds His sheep.
The Flat Earth has me Levelled.