Well I am currently on the phone with an actual supervisor, which took a lot of yelling to make happen. And wouldn't you after lodging 90 complaints, not a single complaint is on file. The supervisor says I have 1 complaint on file for a package being left at my door when no one was home which wasn't there when I did get home. That is awesome, good thing I wrote down when I called and who I talked to. He isn't impressed so he is going to see about getting my package in Whitby brought to me or at least to the post office 2 blocks away.
They should drop the hourly employees down to minimum wage and make them earn back a reasonable wage, and benefits maybe then they will smarten up. He also suggested I get in touch with my Ombisman.