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Old February 24th, 2011, 20:52   #10
Morfiuss's Avatar
Join Date: Nov 2010
Location: Calgary
Here is the info i received.

When product comes in for repair, they all get worked on in the order they were received. Repair process can take up to 4-6 weeks and once your product has been diagnosed, repaired, shipped or any fees you may need to pay, your retailer should be in contact with you.*

If you are needing more detailed information you must have Plastic Soldier follow up directly with our Tech department for further status updates.
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