I had a bad experience with OML as well, they sent me one email back a week after I placed the order, looked like shit.
And I sent about a dozen emails over the next 5 weeks, no responses.
Luckily I paid credit card, so I got visa to reverse the charge. OML complained obviously, but I go the charge reversed since their communication was non existent and bordering on stealing money from me.
I had amazing luck with butler patches though. Right off the bat they got me the exact rendering I wanted, communication was great. The only thing that was annoying was getting the colors right.