At least you got it! I once had a guy come to pick up tickets to nascar and they were no where to be found... Very shadey and very stressfull as he was 10 out of 10 ticked off and looking at me with one eyebrow bent! Simply told him to contact ticketmaster have them cancel those tickets and arrange to have his new ones at the gate (very standard with TM). Others were not so lucky, they would come and yell, spit, hiss and find out the package never got from down town to my outlet and then try and charge me like some petty thief! What would I want with her avon shit!?