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Old November 9th, 2009, 17:46   #38
Drake's Avatar
Join Date: Dec 2001
Location: Montreal, QC
I needed to get both PayPal AND Visa on their case to get a refund for something they didn't acknowledge I'd paid for (despite the PayPal receipt -- their site had some kind of bug in the checkout process).

If you paid by credit card, talk to your credit card company (even if Paypal couldn't help you). Credit card companies value your business and continued satisfaction and Visa has always been extra helpful to me.
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