Basically, asign new people who want direction to a more experienced player willing to donate his time. It won't replace actual face to face interaction in the field, but I see it as a first step before even getting there.
One on one vulgarisation of the FAQs would also allow them to actual understand stuff, instead of reading it sideways and making their own half-assed interpretation of the subject.
Directions to verifiers, mentoring on gear, general primers that sort of stuff.
I also have been putting off a study of average price points of guns (the real ones, not G&G shenanigans).